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Telehealth Implementation Specialist

Reliq Health Technologies
Full Time
Posted Today
Job description

Reliq Health Technologies, Inc.

Reliq Health Technologies is a healthcare technology company that specializes in developing innovative software solutions for the Community Care market. Reliq’s powerful iUGO Care platform supports care coordination and community-based healthcare. iUGO Care allows complex patients to receive high quality care at home, improving health outcomes, enhancing quality of life for patients and families and reducing the cost of care delivery. iUGO Care provides real-time access to remote patient monitoring data, allowing for timely interventions by the care team to prevent costly hospital readmissions and ER visits. Reliq Health Technologies is based in Hamilton, ON Canada with US offices in Texas, Florida and Puerto Rico.

We are looking for full time and part time telehealth implementation specialists that will assist home health agencies, physician groups, skilled nursing facilities and rural health clinics to onboard patients. This position is remote but will require visits to medical offices and patient homes. These positions are located in Southern California, Nevada, Utah, Texas, Kentucky, Puerto Rico and the US Virgin Islands.

Role and responsibilities

  • Provide Training to home health agencies, physician groups, skilled nursing facilities and rural health clinics on the iUGO platform
  • Verify patient eligibility
  • Troubleshoot biometric device transmission issues
  • Assist patients with setting-up biometric devices
  • Loading patients into the iUGO health platform
  • Calling patients to confirm consent
  • Occasional weekend work may be required

Skills and experience

  • Track record of communicating with patience and empathy.
  • Able to follow written standards and protocols.
  • Ability to work independently.
  • Strong verbal and written communication skills.
  • Able to communicate in English.
  • Bilingual: English/Spanish, English/Mandarin and English/Vietnamese are all a plus.

Good to haves

  • Understanding of telehealth, remote patient monitoring, chronic care management. and/or behavioral health integration.
  • Experience with Electronic Health Records and HIPPA requirements.

Reliq is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by US federal, state, or local laws.

Please submit a resume and cover letter.

Job Types: Full-time, Part-time

Salary: $35,000.00 - $55,000.00 per year

Schedule:

  • 4 hour shift
  • 8 hour shift

Work Location: Remote

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