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Resident Care Manager

Alderwood Park Health and Rehabilitation of Cascadia
Full Time
Bellingham, WA 98225
Posted Today
Job description

POSITION DESCRIPTION

Position Title: Resident Care Manager (RN)

Department: Nursing

Department Number: 711

Reports to (Title): Chief Nursing Officer (facility)

FLSA Classification: Non-exempt

Position Summary:

The primary purpose of the Resident Care Manager (RN) is to develop, evaluate, implement health care plans for individual patients, assist with management of individual medical plans, while providing the highest level of patient care. The Resident Care Manager (RN) also communicates treatment plans between families, doctors, providers and residents/patients.

Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state’s specific background check requirements prior to contact with patients/residents.

Qualifications

Education:

  • Degree in Nursing from an accredited nursing school. RN required.

Licenses/Certification:

  • Current RN license.
  • Valid CPR certificate.

Experience:

  • Six months experience in a long-term care environment preferred.
  • Must have, as a minimum, one (1) years of experience as a supervisor in a hospital, nursing care facility, or other related health care facility.

Essential Functions

  • Evaluates updates resident/patient health care plans to achieve person-centered care.

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POSITION DESCRIPTION

  • Conducts assessments for new residents/patients.
  • Actively participates in clinical meetings.
  • Collaborates with other members of the health care team, as needed.
  • Utilizes the electronic medical record to establish & validate parameters are established as indicated.
  • Establishes, monitors, and documents person-centered care, as indicated.
  • Uses SBAR to communicate patient’s change of condition with physician.
  • Reviews test results from medical exams.
  • Implements physician orders and follow up with treatment plans.
  • Communicates with families, health providers and patients. Receives consent, as required.
  • Documents in the medical record to clearly reflect patient care & current medical condition.
  • Ensures completeness of medical records.
  • Provides emotional support to families and patients.
  • Provides education about health care plans to patients and families.
  • Collaborates with other clinical staff to successfully implement patient plans of care & provides excellent customer service.
  • Ensures punctuality and regular attendance for assigned shifts.

Other Functions

  • Obtains accurate information from physicians, residents/patients, and payor source(s) regarding the expected discharge plan and communicate this information to the interdisciplinary team at the facility.
  • Communicates information to care team and coordinate patient's smooth transition to the next level of care.
  • Coordinates referrals from hospitals' social service and discharge planning departments, physicians, case managers, insurance companies and other referral sources.
  • Conducts job responsibilities in according with the standards set out in the company’s Code of

Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.

  • Performs other duties as assigned.

Knowledge/Skills/Abilities

  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
  • Strong communication, excellent customer service, teamwork and organizational skills.
  • Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care facilities.

Core Values & Behaviors that Improve Lives

  • Demonstrates a culture of service and a commitment to doing “good” by improving lives.
  • Regularly exhibits behaviors that support the values of the company – Family, Ownership,

Responsibility, Celebration, and Experience.

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POSITION DESCRIPTION

  • Work ethic reflects a passion for exceeding patient/resident expectations.
  • Solicits patient/resident feedback to understand their needs and the needs of the community.

Advocates for raising the bar of patient/resident care within the facility and influences others to take actions that increase the quality of person-centered care.

  • Displays responsibility by taking ownership of quality care. Shows dedication to enriching the lives of our patients/residents through empathy and compassion.
  • Exhibits a commitment to results by looking for and recommending/implementing process for performance improvements.
  • Demonstrates commitment to interpersonal excellence through professional greetings, proper telephone and email/social media etiquette, common courtesy, a professional attitude and appearance.
  • Enriches the facility culture by participating in company hosted and endorsed celebrations and events.
  • Recognizes the benefits of team collaboration. Shows respect for fellow employees by working together to get the job done.
  • Effectively addresses patient/resident and family member concerns and resolves conflict in a manner that is consistent with our culture.
  • Complies with company policies, as well as governing state and federal laws and regulations. Seeks clarification of leaders when there are questions of policy or governing law.
  • Protects patient/resident privacy and dignity.
  • Maintains positivity while interacting with co-workers, patients/residents and guests at the facility.

DISCLAIMER:

This description is designed to indicate the general nature and level of work for this position. It is not intended to describe minor duties or other responsibilities that may be periodically assigned.

Employee Name: ________________________________________________ Facility: ________________

Employee Signature: _____________________________________________ Date: __________________

Supervisor Signature: _____________________________________________ Date: __________________

HR/Payroll Signature: _____________________________________________ Date: __________________

Position Description History

Position Description Creation Date: 8/2018 Revision Dates:

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POSITION DESCRIPTION

DESCRIPTION OF PHYSICAL DEMANDS AND WORK ENVIRONMENT

Position Title: Resident Care Manager Department: Nursing Department

Job Code:

Does this position drive for work as part of its regular duties?

  • Yes
  • No

PHYSICAL DEMANDS

Show the amount of time spent on-the-job in the This job requires that force be exerted by weight being following physical activities by checking the lifted, carried, pushed, or pulled. Show how much appropriate boxes below. how often by checking the appropriate boxes below.

  • Amount of Time Amount of Time

Constantly None Occasionally Frequently Constantly

Occasionally Frequently 2/3 or up to 1/3 1/3 to 2/3 2/3 orNone up to 1/3 1/3 to 2/3 more more

Stand: X Up to 10X

Walk: X pounds:

Sit: X Up to 20X

Talk or hear: X pounds:

Finger, handle Up to 50X X or feel: pounds:

Push/Pull: X Up to 100X

Stoop, kneel, pounds: crouch or X > 100X crawl: pounds:

Reach with hands and X arms:

Taste orX smell:

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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POSITION DESCRIPTION

WORK ENVIRONMENT OTHER IMPORTANT INFORMATION

This position requires exposure to the following environmental conditions. Show the amount of time by checking the appropriate boxes below.

  • Amount of Time

1/3 2/3 up to to and

None 1/3 1/2 more

Blood, body fluids, or tissues X

Latex X

Fumes or airborne particles X

Toxic or caustic chemicals X

Outdoor weather conditions X

Extreme cold or heat (non-X weather)

Wet, humid conditions (non-X weather)

Risk of electrical shock X

Work near moving mechanicalX parts

Risk of radiation X

Vibration X

Loud Noise X

Other:

Other:

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Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Medical specialties:

  • Geriatrics

Physical setting:

  • Long term care

Schedule:

  • Monday to Friday
  • On call
  • Rotating shift

Supplemental pay types:

  • Bonus pay

Education:

  • Bachelor's (Preferred)

Experience:

  • Nursing: 1 year (Preferred)
  • Case management: 1 year (Preferred)

License/Certification:

  • RN (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: One location

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