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Receptionist

State of Iowa Talent Gateway
Full Time
Des Moines, IA 50319
Posted Today
Job description
Job Description

The approximately 345 employees of the Iowa Department of Agriculture and Land Stewardship (IDALS) are responsible for a wide range of programs that affect the quality of life of every Iowan. Both Iowans living on the farm and those in our towns and cities are impacted almost daily by the work of the Department. IDALS seeks to fill the position of Receptionist to serve as the first point of contact with the walk-in public and to provide phone answering and referral service for the public, other agencies and organizations and the Department. Click here for more information about our agency: https://iowaagriculture.gov/video .

Duties:
Serve as the main receptionist for IDALS. Greets and announces visitors to the requested party either by telephone or in person and awaits instructions from the requested party as to whether and when the visitor can be seen so that the office can operate efficiently and orderly. Has all visitors to IDALS sign register for security purposes. Signs for deliveries or contacts appropriate party and directs delivery person to the correct location.

Operate the main IDALS telephone line so that incoming calls are answered in a courteous, professional manner. Calls are routed and announced to the receiving party. Effort is made to assure that caller is directed to the correct location to avoid multiple transfers. If not available a message will be taken. Messages are delivered in a timely manner.

General office duties including but not limited to opening, sorting, and date stamping mail; typing letters, forms, labels, envelopes or other material from rough drafts or instructions from supervisor; stuffing envelopes or preparing brochures for mailings; mailing out information packets or IDALS promotional items upon request.

Assist other areas of IDALS with miscellaneous duties as needed and approved by supervisor.

Applicants may attach a cover letter and resume to their application. Application materials can be uploaded in the Attachments Section during the application process.

As an employee of IDALS you are a State of Iowa employee and eligible for a comprehensive benefits package that includes:


  • Low out of pocket, high quality family medical insurance as low as $180.00 per month, single as low as $54.00 per month
  • Dental insurance is free for single and $44.00 per month for family coverage
  • $20,000 basic life insurance at no cost, voluntary supplemental life for an additional cost, and long term disability insurance at no cost
  • Exceptional retirement package includes IPERS (Iowa Public Employee Retirement System) which is a fixed income or defined benefit pension plan
  • In addition to IPERS a deferred compensation plan (similar to a 401K) with a state match of up to $75.00 per month
  • Paid leave includes – 9 holidays, sick, vacation, military leave, and jury duty leave

To learn more about benefits available as a State of Iowa Employee click here benefits to visit the web page.

Minimum Qualification Requirements

The equivalent of one year of full-time experience in general office, sales, reception, tour guide or related work experience which involved direct and regular contact with people;

OR graduation from high school or G.E.D. equivalency; OR satisfactory completion of a recognized job-related training course at the high school or equivalent level (MDTA, CEP, WIN, etc.) for the required experience.

For additional information, please click on this link to view the job description (Download PDF reader).

Additional Qualification Requirements

Some departments may require applicants to demonstrate the ability to type, where accuracy rather than speed is essential.


Join Us!
Whether it's caring for those in need, making highways safer, or improving agriculture production, the work that we do matters to the people of Iowa.

We take our responsibilities and the public trust very seriously. We are committed to delivering the services that matter most to the people of Iowa. If you have the skills, the commitment and the desire to make a difference, then we invite you to explore the career opportunities available with the State of Iowa.

Career Choices
State government is one of the largest employers in Iowa, and also one of the most diverse. From state trooper to nurse to engineer, the state offers a wide variety of career opportunities.

Benefits
The state offers paid vacation, sick time and holidays, a defined benefit retirement plan, health, dental, vision, and long-term disability insurance along with flexible spending accounts. For more information, please visit the executive branch employee benefits website.

The State of Iowa is committed to providing an outstanding employment experience. Check out this Benefits Beyond the Paycheck brochure (Download PDF reader).

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