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Project Coordinator- Aluminum CSR

Trulite Glass and Aluminum Solutions
Full Time
New Berlin, WI 53151
Posted Today
Job description

Job description

Customer Service Representative II Aluminum Project Coordinator

Our company is one of North Americas largest architectural glass & aluminum fabricators and distributors. We are currently seeking a talented Customer Service Representative to specialize in our aluminum department at our facility in New Berlin. Wisconsin. Our Company is continuing to grow at a tremendous rate, which presents a great opportunity for application to join company and ultimately achieve their long-term career goals.

Hours: 8:00am-5:00pm Monday-Friday

Hourly from $18.00-$20.00

Responsibilities will include:

- Order entry of customer purchase orders

- Prepare project estimates, create production schedules, job specific purchasing and follow-up

- Maintain customer relationships by preparing all aspects based on revisions and changes to the project

- Schedule & maintain production schedules

- Assist with preparation of final project reports including obtaining historical data and information

- Conduct quality checks of all documents and reports, verifying accuracy of data, information, and calculation.

- Assist in preparing and maintaining the departmental policies, procedures, and manuals

- Work with sales representative on quote follow ups

- Analyze job specifications sheets to assist customer with choosing proper product as specified by architects

- Daily interaction with a diverse customer base/workforce

- Work closely with production floor for specific inventory updates

- Work closely with All Glass Entrance and Shower Door Manager to assist and provide back-up when needed

Minimum Requirements:

- Candidate MUST have strong with attention to detail

- Excellent customer service skills

- MUST be capable of Multitasking in a fast-paced office

- Previous customer service/relations experience required

Preferred Requirements:

- Building or Construction experience recommended

- Previous experience in Project Management/Coordinator preferably for a Glazing Contractor or in Construction Industry.

- Experience with Microsoft Axapta or ERP related systems, GDS Estimating Software, or related programs

Job Type: Full-time

Pay: $18.00 - $20.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • New Berlin, WI 53151: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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