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Product Manager

Findhelp, A Public Benefit Corporation
Full Time
Austin, TX
Posted Today
Job description
About Us & Why We're Hiring
We're changing the way people connect to social care programs.

Findhelp launched over 10 years ago in Austin, TX and has helped over 7 million people find food, health, housing, and employment programs in seconds at findhelp.org
We're powered by tech, driven to do good, and looking for passionate people to join our team. Our mission is to connect all people in need and the programs that serve them ( with dignity and ease).
If our mission strikes a chord, we'd love for you to keep reading.

Our team's mission is to understand the root problem and the outcome opportunity to deliver generalizable and sustainable solutions that meet our mission of connecting people and services with dignity and ease. In support of this mission, our product team incorporates input from findhelp stakeholders, customers partners, community organizations, and software engineers to build a shared language, align company priorities, and make tough decisions in pursuit of an interoperable, robust, social safety net. The Product Manager role at findhelp defines the strategy, vision, and direction for our products to shape our industry, anticipate customer needs, and build consensus on our direction.

What You'll Do:

  • Develop our strategy for key priorities that align with our business and customer needs
  • Be the expert on the product and the industry to build bridges across teams
  • Develop, scope, prioritize, and manage projects to upon our company roadmap to craft a vision for future solutions
  • Break large projects into smaller, iterative steps delivering value to users and data on what’s needed
  • Create process-level solutions to the problems facing our teams that include data evaluation and iterative solutions
  • Evangelize the utility of insightful data across the organization, to ensure it is used appropriately and learn more about what it misses
  • Balance short term progress, reporting requests, and long-term vision to craft incremental plans for continuous improvement


  • 3+ years as a Product Manager in consumer web or SaaS products
  • Documented history of getting things done
  • Experience building products using quantitative data
  • Currently works in Agile environment, shipping incremental value directly with engineering
  • A history of advocating for and supporting your team
  • Documented experience of building beautiful things
  • Experience partnering with other functions in an organization, like engineering, customer success, and UX
  • A strong desire to solve the next problem impact the lives of our users


  • Computer Science or Technical Degree
  • Healthcare or Government experience

Perks at findhelp:

  • 401k & stock options
  • Free food and onsite gym
  • Paid maternity/paternity leave
  • Competitive PTO & 10 paid holidays
  • Health, dental, and vision insurance
  • Pet friendly office with attached dog park
  • 24/7 access to telemedicine and counseling
We value being together We believe being together enables stronger relationships, collaboration, and culture. You can expect to be in-office if you’re applying in cities we currently have offices (Austin, TX and Denver, CO).
We’re building a diverse, inclusive team
You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community. But talk is cheap. We like action. Here are a few things that show we mean business.
  • Employee Resource Groups
  • Culture Committee
  • Justice Equity Diversity and Inclusion (JEDI) Committee

Intrested in this job?