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Outbound Legal Intake Specialist-REMOTE

Victory Disability
Full Time
Remote
Posted Today
Job description

Victory Disability is a law firm who assists hard working American's to receive social security disability and veteran's disability benefits. We are currently searching for a Legal Intake Representative to join the team.

This position is perfect for candidates who are passionate about helping people. Every day you will assist in making a positive difference in people’s lives by walking them through the steps they need to receive the benefit’s they deserve. The Intake representative provides our prospective clients a comforting telephone experience. Many of these clients are going through a difficult period in their lives, so it is important that you have right combination of verbal communication skills, empathy, and the ability to investigate to the root of their legal issues.

Job Duties:

  • Administrative duties related to client intake and retention
  • Outbound calls to prospective clients who have completed brief questionnaire
  • Receive inbound inquiries from potential new clients
  • Contact new clients coming in from web forms, email, and phone
  • Manage referral tracking database, and provide detailed notes regarding new clients
  • Ensure that every potential new client is properly documented in our contact management system and that client status is properly logged

Requirements:

  • Phone and verbal communication skills
  • Organization and time management skills
  • Strong active listening skills

All training will be provided on the job and compensation is commensurate with experience. Our team works hard, but we do it in a laid-back atmosphere.

** We require that you have reliable internet service and a laptop/desktop as well as a smart phone.

Job Type: Full-time

Work Remotely

  • Yes

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay

Work Location: Remote

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