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Office Assistant I

Nebraska Methodist Health System
Full Time
Posted Today
Job description
  • Purpose of Job
      Provides general clerical support to department/work area.
  • Job Requirements
      • High School Diploma or General Educational Development (G.E.D.) required.

      • Prior office experience preferred.

      • N/A

      • Excellent interpersonal and customer service skills necessary to provide service excellence through verbal and written communication.
      • Skills and knowledge in order to prepare reports, perform calculations, keep records, and deal effectively with people.
      • Ability to utilize a variety of computer applications.
      • Excellent grammar, punctuation, and spelling skills.
      • Knowledge of office procedures and principles of record keeping.
      • Respects and maintains confidential information.
      • Performs with consistent accuracy, excels in detail checking.
      • Must be able to work alone and as part of a team.
  • Physical Requirements
      Weight Demands
      • Medium Light Work - Exerting up to 35 pounds of force.

      Physical Activity
      • Not neccessary for the position (0%):
        • Climbing
        • Crawling
        • Kneeling
      • Occasionally Performed (1%-33%):
        • Balancing
        • Crouching
        • Distinguish colors
        • Lifting
        • Pulling/Pushing
        • Standing
        • Stooping/bending
        • Twisting
        • Walking
      • Frequently Performed (34%-66%):
        • Carrying
        • Fingering/Touching
        • Grasping
        • Keyboarding/typing
        • Reaching
        • Repetitive Motions
        • Sitting
      • Constantly Performed (67%-100%):
        • Hearing
        • Seeing/Visual
        • Speaking/talking

      Job Hazards
      • Not Related:
        • Chemical agents (Toxic, Corrosive, Flammable, Latex)
        • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
        • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
        • Equipment/Machinery/Tools
        • Explosives (pressurized gas)
        • Electrical Shock/Static
        • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
        • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
        • Mechanical moving parts/vibrations
      • Note: Safety Officer can assist with identification of job hazards.
  • Essential Job Functions
      Essential Functions I

      • Performs reception responsibilities for visitors, and answers telephone/routes calls for work area/department.
        • Demonstrates good communication style, and interpersonal communication skills.
        • Provides prompt response, and follow-up.
        • When applicable, screens customers/visitors according to protocol.
      • Copies, scans, faxes, and distributes documents, may label, and ensure completeness of records/documents prior to distribution; efficiently gathers, distributes, and routes mail.
        • Scans documents within 24 hours.
        • Distributes/routes faxes daily.
        • Record keeping completed as needed.
      • Types agendas, correspondence, memoranda, forms, and standard documents with minimal errors.
        • Types correspondence from rough draft, and uses software to produce quality correspondence.
          • This means proper sentence structure, no misspellings, proper grammar, and appropriate format.
          • Work must be proofread, and error free in it's final form.
          • Turn around time 2 working days.
        • Uses computer system to produce graphs, and reports as requested in a timely, and accurate manner.
          • Completed by due date requested.
      • Maintains organized filing system.
        • Supports Business Office personnel with online, and paper documentation filing.
      • Claim processing for EOB remittances.
        • Accurately research, and print EOB encounter for each claim within 48 hours.
      • Orients others to departmental processes, standards, and procedures.
        • Assist supervisor with new hire training, and cross training.
      • Obtains, organizes, or extracts data/information for reports, and/or presentations.
        • Obtains, and extracts data to create tasks within designated timeframes.
      • Schedules appointments, meetings, equipment, rooms, and assists staff with calendar scheduling as needed.
        • Confers with appropriate personnel.
      • MRN's to FAF Applications
        • Look up, and add all MRN's for the family per application once application has been received.
        • Create spreadsheet with the name, and MRN's, and send to GSB.
      • Financial Assistance Forms
        • Letters send upon receipt or no later than 5 business days.
        • Calculate, and adjust charity adjustments timely, and accurately.
        • Verify documentation, scan payment worksheet for refunds.
      • Vendor invoices are processed timely, and accurately.
        • Invoices are paid upon receipt or at least within 30 days.
        • Invoices are processed accurately.
        • Specific invoices may require pulling information or calculating data to complete for processing.
      • Return Mail
        • Patient statements, and statement vendor reports worked within 30 days upon receipt.
          • Return mail must be worked before the next statement is dropped.
      • Ambulance invoices processed timely, and accurately.
        • Review account detail.
        • Add charge to billing system.
        • Process check request.
      • Claims Work Item Processing
        • Accurately complete, and process work items within 24 hour turnaround time.
      • Utilizes different systems/software/websites.
        • Creates, and files documents electronically within timeframes.
      • Pending Claims Correspondence.
        • Research in RCA, and add comment on correct encounter/claim.

      Essential Functions II

      • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
      • Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
      • Other duties as assigned.

Location: Nebraska Methodist Health System · MPC Corp Pt Accounts
Schedule: Full Time, Day Shift, 8a -430p

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