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Job description

• Purpose of Job
  Provides general clerical support to department/work area.
• Job Requirements
  Education
  • High School Diploma or General Educational Development (G.E.D.) required.
  
  Experience
  • Prior office experience preferred.
  
  License/Certifications
  • N/A
  
  Skills/Knowledge/Abilities
  • Excellent interpersonal and customer service skills necessary to provide service excellence through verbal and written communication.
  • Skills and knowledge in order to prepare reports, perform calculations, keep records, and deal effectively with people.
  • Ability to utilize a variety of computer applications.
  • Excellent grammar, punctuation, and spelling skills.
  • Knowledge of office procedures and principles of record keeping.
  • Respects and maintains confidential information.
  • Performs with consistent accuracy, excels in detail checking.
  • Must be able to work alone and as part of a team.
• Physical Requirements
  Weight Demands
  • Medium Light Work - Exerting up to 35 pounds of force.
  
  Physical Activity
  • Not neccessary for the position (0%):
    • Climbing
    • Crawling
    • Kneeling
  • Occasionally Performed (1%-33%):
    • Balancing
    • Crouching
    • Distinguish colors
    • Lifting
    • Pulling/Pushing
    • Standing
    • Stooping/bending
    • Twisting
    • Walking
  • Frequently Performed (34%-66%):
    • Carrying
    • Fingering/Touching
    • Grasping
    • Keyboarding/typing
    • Reaching
    • Repetitive Motions
    • Sitting
  • Constantly Performed (67%-100%):
    • Hearing
    • Seeing/Visual
    • Speaking/talking
  
  Job Hazards
  • Not Related:
    • Chemical agents (Toxic, Corrosive, Flammable, Latex)
    • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
    • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
    • Equipment/Machinery/Tools
    • Explosives (pressurized gas)
    • Electrical Shock/Static
    • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
    • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
    • Mechanical moving parts/vibrations
  • Note: Safety Officer can assist with identification of job hazards.
• Essential Job Functions
  Essential Functions I
  
  • Performs reception responsibilities for visitors, and answers telephone/routes calls for work area/department.
    • Demonstrates good communication style, and interpersonal communication skills.
    • Provides prompt response, and follow-up.
    • When applicable, screens customers/visitors according to protocol.
  • Copies, scans, faxes, and distributes documents, may label, and ensure completeness of records/documents prior to distribution; efficiently gathers, distributes, and routes mail.
    • Scans documents within 24 hours.
    • Distributes/routes faxes daily.
    • Record keeping completed as needed.
  • Types agendas, correspondence, memoranda, forms, and standard documents with minimal errors.
    • Types correspondence from rough draft, and uses software to produce quality correspondence.
      • This means proper sentence structure, no misspellings, proper grammar, and appropriate format.
      • Work must be proofread, and error free in it's final form.
      • Turn around time 2 working days.
    • Uses computer system to produce graphs, and reports as requested in a timely, and accurate manner.
      • Completed by due date requested.
  • Maintains organized filing system.
    • Supports Business Office personnel with online, and paper documentation filing.
  • Claim processing for EOB remittances.
    • Accurately research, and print EOB encounter for each claim within 48 hours.
  • Orients others to departmental processes, standards, and procedures.
    • Assist supervisor with new hire training, and cross training.
  • Obtains, organizes, or extracts data/information for reports, and/or presentations.
    • Obtains, and extracts data to create tasks within designated timeframes.
  • Schedules appointments, meetings, equipment, rooms, and assists staff with calendar scheduling as needed.
    • Confers with appropriate personnel.
  • MRN's to FAF Applications
    • Look up, and add all MRN's for the family per application once application has been received.
    • Create spreadsheet with the name, and MRN's, and send to GSB.
  • Financial Assistance Forms
    • Letters send upon receipt or no later than 5 business days.
    • Calculate, and adjust charity adjustments timely, and accurately.
    • Verify documentation, scan payment worksheet for refunds.
  • Vendor invoices are processed timely, and accurately.
    • Invoices are paid upon receipt or at least within 30 days.
    • Invoices are processed accurately.
    • Specific invoices may require pulling information or calculating data to complete for processing.
  • Return Mail
    • Patient statements, and statement vendor reports worked within 30 days upon receipt.
      • Return mail must be worked before the next statement is dropped.
  • Ambulance invoices processed timely, and accurately.
    • Review account detail.
    • Add charge to billing system.
    • Process check request.
  • Claims Work Item Processing
    • Accurately complete, and process work items within 24 hour turnaround time.
  • Utilizes different systems/software/websites.
    • Creates, and files documents electronically within timeframes.
  • Pending Claims Correspondence.
    • Research in RCA, and add comment on correct encounter/claim.
  
  Essential Functions II
  
  • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
  • Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
  • Other duties as assigned.

Location: Nebraska Methodist Health System · MPC Corp Pt Accounts
Schedule: Full Time, Day Shift, 8a -430p