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Job description

Job Objective: Support National Sales Team with wholesale customer service
Description of Responsibilities

• Assist in new customer, item and brand set up forms
• Invoice, track, and coordinate shipments for sales samples
• Support the wholesale order fulfillment cycle as required
• Process billbacks and credits as required
• Process state tax filings and reports
• Coordinate Limited Release and Allocated Offers
• Create/format offer sheet
• Run back-order report when offer closes
• Track receipts of incoming goods
• Allocate goods with portfolio manager if orders exceed inventory
• Communicate to sales reps when product is ready to ship
• Invoice orders at correct DI/Pre-arrival pricing
• Follow-up with reps/customers who have not taken product after 30 days
• Remove protection from item (no-ship, inflated OP reserve levels) once all orders are shipped or declined.

Requirements

• Knowledge of wine & spirits terminology
• Exceptional organizational skills
• Exceptional communication skills
• Strong knowledge of Microsoft Office Suite/Outlook

Benefits
We offer a Comprehensive Benefits Plan that includes the following:

• Medical and Dental coverage through Blue Cross Blue Shield
• Vision coverage through VSP
• 11 paid holidays annually
• Paid sick days
• Vacation time
• 401K program through Fidelity Investments
• Disability & Life Insurance packages
• Career advancement opportunities

• Discount fitness memberships
• Work/Life resources

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance