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Latin America Social Media Specialist

Epson America, Inc
Full Time
Los Alamitos, CA
Posted Today
Job description

Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Social Media Specialist to join our Latin America team. You will be responsible for working closely with the marcomm team to execute paid and organic social media campaigns for B2B and B2C that enhance and support the Epson brand, and achieve Epson’s business goals. Join a high-energy team with a strong manager coach that will support you to flourish and succeed! This position will be based out of our Los Alamitos, CA office with the opportunity for a hybrid work schedule.

Principal Accountabilities

In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:

Under general supervision:

  • Understands how social platforms operate. Has a clear understanding of different ad types and campaign objectives in order to hold agencies accountable for social best practices, insights on reporting, and recommendations on strategy.
  • Leverages agency relationships and self-educate to stay up-to-date on new platform developments. Works with agencies and platform partners to bring new marketing ideas to the SMMs for potential execution.
  • Responsible for understanding our product lines and business goals and communicating those to both the media agency and internal staff executing on organic posting
  • Works closely with the paid media agency to plan and implement Social Media marketing campaigns for B2C across Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube, and other social platforms as needed
  • Communicates budget and strategy to the media agency in a media brief
  • Holds agency accountable for campaign budgets and reports on performance metrics. Reviews weekly reporting and recommendations for campaign optimization and share results internally with key stakeholders (SMMs and PMs).
  • Facilitates communication with the creative agency (internal or external) to give direction regarding tone, look, and feel of social creative – as dictated by the Strategic Marketing Manager and Product Team
  • Ensures that products are featured appropriately in social creative and match Epson’s brand guidelines
  • Supplies creative notes back to the agency and hold them accountable for implementing creative direction and staying on brand
  • Keeps the creative agency on task by holding them accountable to meet deadlines and fulfill their contractual obligations with all deliverables
  • Follows existing process to execute on job activities and recommend ways to improve processes over time to management
  • Prepares and circulate Media Plans, Creative Calendars, and Audience Targeting documents for approval
  • Works closely with Strategic Marketing Managers to evaluate available creative content for campaigns and create more if needed with agencies or creative services team
  • Creates external communications to partners (Agencies, PR, Spokesperson Reps) regarding social media campaigns and maintain a professional and effective communication style

Minimum Requirements

  • At least 3 years of relevant specialist or admin experience
  • Completion of an undergraduate program or equivalent experience (B.A. or B.S.)
  • Bilingual in Spanish

Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law.


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