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Job description

Position Summary:

The Game Master is responsible for operating the game and enhancing the guest experience by providing excellent customer service.

Essential Functions:

• Greet guests in lobby
• Lead guests to game room and give verbal instructions
• Answer questions and provide clues to facilitate guest game experience
• Meet group after game has concluded to celebrate accomplishments
• Track operating statistics
• Reset game room for next group of guests

Job Requirements:

• Good grasp of technology - basic computer skills, email, etc.…
• Effective verbal and written communication skills
• Provide enthusiastic service for all guests
• Monitor guests activity and engage via computer screen up to 1 hour without distraction
• Must be able to understand and verbally articulate the meaning of Breakout and clearly explain each game room
• Need to be able to lift up to 30 lbs., reach, squat, kneel, and climb a ladder
• Requires sitting for extended periods at a time