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Customer Service Representative

SYNQ3 Restaurant Solutions LLC
Full Time
Moore, OK 73160
$10.75 an hour
Posted 30 days ago
Job description

**10.75/hour PLUS up to $150 bonus a month!**

** Work from Home!**

At Synq3, our customer-focused Ordering Specialist position is just the first step on the road of opportunity and growth. In addition to representing the hospitality industry's leading technology and automation-solutions provider, our agents get to experience what it's like working for a company that values its employees as much we value our clients. In this position, you will be the voice of Synq3, which is why we are proud to deliver world-class service while handling phone call orders for numerous reputable top brands in the restaurant industry. Some of our brands are Red Lobster, Chipotle Mexican Grill, Noodles & Company, California Pizza Kitchen, Hungry Howie’s, First Watch and Portillo’s, to name a few.

We welcome people of all ages and backgrounds who have the willingness to learn our high standards of top-level customer service.

Here are some of the perks of working at Synq3:

  • Total compensation that is competitive and rewarding.
    • Base pay + bonus potential of $150/month (part-time) $300 (full-time)
    • Multiple opportunities to increase your hourly rate based on additional concept responsibilities
    • Accelerated promotion to full time based on consistent performance and scorecard metrics being met
  • Remote work from home
    • Work out of the comfort of your own home while connecting virtually with other people.
    • Select a predesignated 6 -7 hour window to work. Open windows between 1pm to 12am.
  • Benefits
    Synq3 employees deserve nothing but the best! All employees are eligible for:
    • Paid Time Off
    • Vision, Dental, and a company-paid Life Insurance Policy
    • Full-time employees have access to Medical insurance, Flex Spending accounts, Short-Term and Long-Term disability. Elected benefits become active the 1st of the month following 60 days of employment.

Requirements:

  • Must provide your own noise-canceling headset
  • Provide customer service in a friendly and polite manner
  • Navigate a computer, accurately enter information, learn menus and product knowledge
  • Internet service with 25+ mbps of download speed and 2+ mbps of upload speed
  • Hours will include weekends and holidays
  • Ability to learn restaurant menus to complete food orders
  • Must have good verbal communication skills
  • Must be comfortable navigating intermediate computer functions while assisting guests on the phone

SYNQ3 is an equal opportunity employer and value diversity at our company

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