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Cashier\u002FBarista

The Gant
Full Time
Aspen, CO 81611
Posted Today
Job description

POSITION SUMMARY

The main function of the Pepperjack's Café Cashier / Barista is to facilitate food and beverage service. The position involves prompt and accurate service for all guests.


DUTIES AND RESPONSIBILITIES

  • Welcome guests, take their orders, ring in order in POS system, deliver prepared order to guest and receive payment for order
  • Accurately handle all payments
  • Effectively model and maintain resort mission statement and guiding principles
  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • Maintain high standards of personal appearance and grooming
  • Effective in listening, understanding and clarifying the concerns and issues raised by co-workers and guests
  • Complete opening/closing checklists according to standards
  • Welcome guests, take or assist in taking guest orders, and collect payment for items ordered
  • Ensure that tables are presentable. Restock items accordingly
  • Set, service, and maintain market and café
  • Clean and clear tables within a timely manner
  • Prepare beverages requested by customers according to standard recipes
  • Have full knowledge of all offerings
  • Comply with resort standards and regulations to encourage safe and efficient operations
  • Ensure compliance with all health department regulations
  • Maintain the cleanliness of Outlet, complete side work as assigned
  • Have knowledge of beverage options to up sell aggressively
  • Meet and greet guests
  • Daily check of physical plant of restaurant areas
  • Ensure quality control of menus with regard to cleanliness and appearance
  • Will cross train for other positions and may assume the role of other food & beverage positions including, but not limited to: Bartender, Cocktail Server, Banquet/Conference Server, and Host/Hostess
  • Attend all required meetings
  • Work flexible hours and shifts
  • Other duties as required


WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

  • Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.
  • Previous food and beverage experience preferred.
  • Previous barista experience highly preferred.
  • Previous POS / Aloha experience preferred.
  • Previous guest service experience.
  • Must be able to speak, hear, read, write, and understand the English language.
  • TIPS Certified or ability to obtain certification
  • Must have strong customer service aptitude.
  • Good oral and written communication skills.
  • Must work well in stressful, high pressure situations.
  • Must be able to stand or walk for long periods of time.
  • Ability to maintain good eye contact and listen effectively.
  • Ability to traverse all parts of the conference center, kitchen and restaurant quickly.
  • Must be able to lift 25 pounds at times.
  • Access to the kitchen which may have slippery surfaces; safety shoes should be worn.
  • May deliver food & beverage poolside or outside, and may experience adverse conditions with exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces.


TOOLS AND EQUIPMENT

  • POS system
  • Espresso machine
  • Access to the kitchen which may have slippery surfaces; safety shoes should be worn
  • May deliver food & beverage poolside or outside, and may experience adverse conditions with exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces.


DEPARTMENT:
Conference Center

REPORTS TO: Director of Food and Beverage

DIRECT REPORTS: None

STATUS: Non-Exempt, Full-time or Part-Time Seasonal or Temp / On-call

SALARY RANGE: $15.00 – 16.00 per hour

GENERAL BENEFITS: M/D/V, 401(k), EAP, Life Insurance, Bonus potential, Wellness Bonus/Ski Pass; See Benefit Summary for full list. Benefits may be subject to generally applicable eligibility, waiting period, or other requirements and conditions.


This Job Description in no way states that these are the only duties of an employee in this position. The employee is required to comply with all instructions and other related duties requested by his or her manager. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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