Bike Operations Technician - All Training Provided

Full Time
Palo Alto, CA+2 locations
$23 an hour
Posted 30+ days ago
Job description
Ready to join a rapidly growing and dynamic organization, partnering with a large and globally influential tech company based in this region? Hallcon is hiring skilled Bike Technicians to join our exciting team supporting a campus-wide Bike program.

Key Highlights include:
  • Training and certification are provided to support internal growth
  • Innovative opportunities supporting critical clientele in a fun, collaborative environment
  • Ongoing professional growth and opportunity with monetary compensation
  • Dynamic, energetic, client-facing work environment with plenty of free amenities
  • Free Medical, dental, vision benefits for employee. Highly discounted for dependents
  • 401k matching and paid continuing education program
Hallcon is a rider experience company focused on providing diverse transportation services to exciting clients across multiple modes such as fixed route, commuter, shuttles, on-demand, and microtransit.

This role includes working with the various clients and performing repairs and maintenance on bicycles.

Key Responsibilities

  • Ensure bikes are distributed around campus utilizing GPS technology to determine efficient distribution strategies
  • Receive “Campus Bike Field Tech” certifications through the Campus Bike Tech Supervisor
  • Repair and maintain bicycles to ensure rider safety
  • Operate bike loaner programs, including drop-offs, pick-up and rider assistance
  • Provide End of Trip (EoT) support by ensuring riders have a place to store bikes or other micro mobility devices.
  • Good communication skills and ability to interact with riders and clients with clarity, tact and courtesy
  • Clean driving record
  • Comfortable driving a large vehicle (similar to cargo vans) or vehicle with a trailer (training provided)
  • Strong performer independently or in a team setting
  • Must be qualified to work in the United States
Training & Experience
  • Prior experience in customer service roles is a plus
Hallcon is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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